Jammu and Kashmir Bangalore TAMIL NADU Rajasthan UTTER PRADESH WEST BENGAL Kolkata KERALA Manipur MUMBAI Haryana Goa MADHYA PRADESH Tripura HIMACHAL PRADESH Pune Assam Chennai Nagaland MAHARASHTRA ANDHRA PRADESH Delhi Bihar Orissa Gujarat Chhattisgarh Hyderabad Sikkim Punjab Karnataka

Communication - Culture - Leadership

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The core objectives

The core objectives of Cross-cultural management training are designed to help managers and employees at all levels of an organization, to understand the advantage of diversity, and be able to work harmoniously in the Indian environment. This training will enable employees to understand the cultural values, beliefs, and attitudes, which affect behavior, as well as the cultural expectations that influence workplace relationships, and multicultural work teams.

Our training deals with the following subjects:

  • Communicating and negotiation with people from Indian background
  • Building effective international teams  
  • Effective leadership, building commitment and managing change
  • Managing conflict such as; confronting sensitive issues in Indian and international business
  • Cross cultural communication
  • Cross cultural call centre communication
  • Effective international collaboration
  • Work-related behaviors and interaction styles in India
  • Business etiquette and protocols in India
  • Style of Management and teamwork  
  • Meeting style and expectations
  • Negotiation, selling and persuading
  • Best-practice strategies for working with people from India
  • Cross cultural assessments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Recommendation

As a cross-cultural linguist, I am honoured to be part of the conceptual basis of an international business venture called Multiplus Cross Border Communication, located in Bangalore, India. The company is focused on offering training courses to staff of multinational companies, in relation to cross-cultural management.

I believe that Multiplus will provide the highest quality value in supplying your staff members with the best insights and capabilities regarding cross cultural interaction and communication; assets that are a credit to any organisation which aims to act productively in cross-cultural management, especially where outsourcing is concerned. I wish you inspiration, wisdom and fortune.

- Richard D. Lewis

Richard D. Lewis

Mr. D. Richard Lewis is founder of Richard Lewis Communications and author of several books such as his best seller “When Cultures Collide”, as well as “The Cultural Imperative” and “Humour across Frontiers”.

To get familiar with the Lewis model, click here

Lewis - When Cultures Collide